DetroitPro9

At Dynatrace, we believe the world needs software to work perfectly. Founded 15 years ago and currently counting over 2.200 passionate employees worldwide, Dynatrace is a global market leader in Software Intelligence, listed in the NYSE. 
We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI – all compacted into one cloud-based software intelligence platform.  Due to our approach to excellent user experience coupled with cutting-edge technologies, we proudly companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others! 

As a Technical writer, you will join a global team of writers sitting across our R&D labs in Poland, Austria, and the United States. You will focus on developing the end-user documentation, working in close collaboration with product managers, software engineers, and editors. You will tackle complex challenges and help bring the company vision to life by guiding customer journeys, impacting the development of our product.

We offer a hybrid model, a fusion of remote and at-the-office work.

You will love working with us if:
  • You want to be up to date with the latest web technologies and trends. 
  • Agile development and teamwork are your cup of tea. 
  • You like to have fun at work and are self-motivated.  
  • You like to bring in new ideas and convince others to make them happen. 

  • Your role:
  • Write concise product explanations that can be easily grasped by non-technical users.
  • Use your technical knowledge to navigate and document complex use cases, like:
  • - Use Dynatrace APIs and SDKs.
    - Extend Dynatrace with provided frameworks.
    - Programmatically manage and configure Dynatrace.
  • Be the first adopter of Dynatrace extensibility frameworks and open source integrations.
  • Serve as a user advocate by developing clear and accurate content for the Dynatrace Documentation.
  • Serve as a proxy between our developers, product managers, and product users.
  • Use a markdown-based static site system to develop documentation content.
  • Work within a global R&D team with offices in Austria, Poland, Spain, Estonia, and the US.

  • Your profile:
  • Always eager to learn.
  • Experience in digital-content editing and help-system development in a software-development environment.
  • Experience in creating developer-oriented documentation, such as Admin or DevOps guides.
  • Experience in communicating effectively with key stakeholders across the organization.
  • Excellent written and verbal English communication skills.
  • Ability to produce clear, precise, and conversational copy for the web.
  • Ability to test-drive new software to understand technical features and gain an end-user perspective.
  • Familiar and comfortable with the “Documentation as code” workflow.
  • Basic knowledge of Markdown, Git, JIRA, and PowerShell.
  • Knowledge of any programming language is beneficial.
  • Knowledge of observability frameworks (for example, OpenTelemetry) is beneficial.
  • Creative thinker with the ability to turn technical requirements into compelling stories.

  • Please consider when submitting your CV that due to the current health crisis related to COVID-19, in our Lab in Poland, we are currently limited in extending offers to non-EU citizens. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed later on. Should this affect your application, we are happy to keep it in evidence until further notice.

    Please apply with your resume in English. If you have examples of your writing, it would be beneficial to share them with us. 


    SALARY

    7k+ PLN gross

    How would I even move to Gdańsk?

    Do you feel like this is the right place for you, but you have no idea how you would move here? Don't worry! We’ll support your relocation.

    Refer a friend

    Know the perfect person for a job in Dynatrace, even it’s not you? Let us know! Use our Referral Program and If they get the job you will receive a nice bonus!

    This is how recruitment process works with us.

    Handshake meeting

    We start with a visit to our office in person or participating in an online meeting to make sure that both, candidate and Dynatrace want to go through with the rest of the recruitment process.

    Skills assessment

    After a successful handshake meeting, we test skills to see how one can resolve certain tasks or case studies.

    Job offer

    After a successful skills assessment, we prepare an individual job offer we believe matches the expectations, skills, and experience presented.

    Handshake meeting

    We start with a visit to our office in person or participating in an online meeting to make sure that both, candidate and Dynatrace want to go through with the rest of the recruitment process.

    Skills assessment

    After a successful handshake meeting, we test skills to see how one can resolve certain tasks or case studies.

    Job offer

    After a successful skills assessment, we prepare an individual job offer we believe matches the expectations, skills, and experience presented.

    We have some cool benefits for you!

    Financial safety

    We offer a unique life insurance together with a choice of investments funds.

    Learning and development

    Constant development stays in the center of our organization thus we deliver vast selection of self-development options, such as Evangelists Program, Udemy business access and more.

    Health and Sport

    We keep fit and healthy with swimming pool and gym in building, sports classes and multisport plus card.

    Working Conditions

    Standing desks, coffee points playroom and full bicycle infrastructure are amongst other factors the ways on how we develop our working conditions.

    Celebrations

    We are successful and we like to celebrate it! We party quarterly and on top take care of our close ones to spend some time with us too.

    EcoTransport

    Our office is placed in a convenient location and we urge ourselves to either use public transport by covering monthly cost or to muscle to work and get extra cash

    Financial safety

    We offer a unique life insurance together with a choice of investments funds.

    Learning and development

    Constant development stays in the center of our organization thus we deliver vast selection of self-development options, such as Evangelists Program, Udemy business access and more.

    Health and Sport

    We keep fit and healthy with swimming pool and gym in building, sports classes and multisport plus card.

    Working Conditions

    Standing desks, coffee points playroom and full bicycle infrastructure are amongst other factors the ways on how we develop our working conditions.

    Celebrations

    We are successful and we like to celebrate it! We party quarterly and on top take care of our close ones to spend some time with us too.

    EcoTransport

    Our office is placed in a convenient location and we urge ourselves to either use public transport by covering monthly cost or to muscle to work and get extra cash

    Interested? Cause we are.

    We’re looking for talented creatives redy to challenge themselves. Don’t hesitate and give yourself a chance to work in one of the most innovative tech company in a market.