In Dynatrace R&D, UX has always played a major part in our platform development. Developing a Software Intelligence platform, from the UX perspective, means understanding the needs of multiple users who are looking for fast answers from multiple data sources and in multiple environments, with thousands of touch points, and trying to provide a smooth, coherent experience. With the growth of our product, the roles and responsibilities of a UX team member have also evolved. Solution Experience Lead is the newest role in our R&D, and Adam has decided to take on this new challenge! Check out his perspective on how he perceives the UX roles in R&D!