DetroitPro9
As a part of Dynatrace’s Global Design/UX team, you will ensure we engage with our customers in innovative and meaningful ways.  

We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI – all compacted into one cloud-based software intelligence platform.  Due to our approach to excellent user experience coupled with cutting-edge technologies, we proudly companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others! 

Dynatrace’s R&D lab in Gdansk focuses on our Infrastructure Monitoring solution, a key part of our product that in essence provides a single source of truth for cloud platforms and the related infrastructure while enabling seamless team collaboration.  
Business, Development, and Operations teams don’t have time nor resources to waste while dealing with alert storms, data silos, and war rooms. With Dynatrace they can for example get automatic and intelligent observability across cloud and hybrid environments, with continuous auto-discovery of hosts, VMs, serverless, cloud services, containers and Kubernetes, network, devices, logs, events, and more. All in context, and with precise AI-powered answers

As a Product Experience Designer you will join a global team of about 30 designers/UX practitioners sitting across our R&D labs in Poland, Austria, Spain, and the United States. You will focus on improving the end-to-end UX of Infrastructure Monitoring, working in close collaboration with product managers, software engineers, and of course other design practitioners. You will tackle complex challenges and help bring the company vision to life by shaping intuitive and delightful customer journeys, significantly impacting the development and future direction of our product. 

We offer a hybrid model, a fusion of remote and at-the-office work.

You’ll be responsible for
  • Own and iteratively improve the end-to-end user experience of our Infrastructure Monitoring (IM) solution.
  • Partner with product management and engineering teams to drive successful implementation of design solutions and customer experiences.
  • Plan and perform needed competitive as well as user research, building insights from both qualitative & quantitative data in order to inform your proposed designs.
  • Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — e.g. with IA, user flows, wireframes, mockups, but also surveys, user testing, usability heuristics, user-centered metrics, etc.
  • Define how users can interact with the product interface
  • Act as a customer advocate while continuously partnering with product managers, engineers, and other design practitioners.
  • Leverage our Barista design system to build your solutions, and help maintain and evolve that.

  • Desired skills & experience
  • You have solid experience (minimum of 3 years) and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems (definitely not just websites or campaigns). Even better if matured working also on B2B Enterprise software.
  • You have plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. At a (software) product company. 
  • You boost very strong communication and cross-functional collaboration skills, in English. 
  • You are fully comfortable working on business/technical/human challenges from beginning to end — e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship. 

  • You will love this job if
  • You embrace big challenges as opportunities for growth. 
  • You can drive projects with a great sense of ownership, autonomy, collaboration, proactivity, and optimism. 
  • You thrive and deeply enjoy working with multidisciplinary teams and are at comfort with ambiguity. 
  • You are not afraid of collaborating with geographically dispersed teams. 
  • You want to improve your skills and grow within your craft continuously. 

  • When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past - clearly outlining the problems and/or business opportunities taken on with your work, as well as your role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, rather than focusing just on visual polish and final deliverables.

    Please apply with both your resume and portfolio in English. Cover letter appreciated.

    SALARY

    16k - 20k PLN gross

    Katarzyna Komorowska

    Image from iOS 39

    Your contact person

    Katarzyna Komorowska

    TALENT ACQUISITION SPECIALIST katarzyna.komorowska@dynatrace.com +48 667 600 983

    How would I even move to Gdańsk?

    Do you feel like this is the right place for you, but you have no idea how you would move here? Don't worry! We’ll support your relocation.

    Refer a friend

    Know the perfect person for a job in Dynatrace, even it’s not you? Let us know! Use our Referral Program and If they get the job you will receive a nice bonus!

    This is how recruitment process works with us.

    Handshake meeting

    We start with a visit to our office in person or participating in an online meeting to make sure that both, candidate and Dynatrace want to go through with the rest of the recruitment process.

    Skills assessment

    After a successful handshake meeting, we test skills to see how one can resolve certain tasks or case studies.

    Job offer

    After a successful skills assessment, we prepare an individual job offer we believe matches the expectations, skills, and experience presented.

    Handshake meeting

    We start with a visit to our office in person or participating in an online meeting to make sure that both, candidate and Dynatrace want to go through with the rest of the recruitment process.

    Skills assessment

    After a successful handshake meeting, we test skills to see how one can resolve certain tasks or case studies.

    Job offer

    After a successful skills assessment, we prepare an individual job offer we believe matches the expectations, skills, and experience presented.

    We have some cool benefits for you!

    Financial safety

    We offer a unique life insurance together with a choice of investments funds.

    Learning and development

    Constant development stays in the center of our organization thus we deliver vast selection of self-development options, such as Evangelists Program, Udemy business access and more.

    Health and Sport

    We keep fit and healthy with swimming pool and gym in building, sports classes and multisport plus card.

    Working Conditions

    Standing desks, coffee points playroom and full bicycle infrastructure are amongst other factors the ways on how we develop our working conditions.

    Celebrations

    We are successful and we like to celebrate it! We party quarterly and on top take care of our close ones to spend some time with us too.

    EcoTransport

    Our office is placed in a convenient location and we urge ourselves to either use public transport by covering monthly cost or to muscle to work and get extra cash

    Financial safety

    We offer a unique life insurance together with a choice of investments funds.

    Learning and development

    Constant development stays in the center of our organization thus we deliver vast selection of self-development options, such as Evangelists Program, Udemy business access and more.

    Health and Sport

    We keep fit and healthy with swimming pool and gym in building, sports classes and multisport plus card.

    Working Conditions

    Standing desks, coffee points playroom and full bicycle infrastructure are amongst other factors the ways on how we develop our working conditions.

    Celebrations

    We are successful and we like to celebrate it! We party quarterly and on top take care of our close ones to spend some time with us too.

    EcoTransport

    Our office is placed in a convenient location and we urge ourselves to either use public transport by covering monthly cost or to muscle to work and get extra cash

    Interested? Cause we are.

    We’re looking for talented creatives redy to challenge themselves. Don’t hesitate and give yourself a chance to work in one of the most innovative tech company in a market.